Terms of service

Terms of Service

Last Updated: June 22, 2026

Welcome to Kopikoa Coffee Co. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We strive to display our products, descriptions, and pricing as accurately as possible. However, we do not guarantee that all product descriptions, images, or pricing are free from errors.

Because our coffee is roasted in small batches, product availability may change without notice.

3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel orders affected by pricing inaccuracies.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Suspected fraud
  • Payment issues
  • Incorrect pricing or product information
  • Violation of these Terms of Service

If an order is canceled after payment has been processed, you will receive a full refund.

5. Shipping

Once an order has been shipped, delivery times are the responsibility of the shipping carrier.

Kopikoa Coffee Co. is not responsible for delays caused by:

  • Weather
  • Carrier disruptions
  • Incorrect shipping addresses
  • Events beyond our reasonable control

Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for complete information.

Due to the perishable nature of coffee, we do not accept returns. Refunds or replacements are only provided if products arrive damaged or opened during shipping.

7. Intellectual Property

All content on this website—including but not limited to:

  • Logos
  • Images
  • Product photography
  • Graphics
  • Text
  • Designs
  • Branding
  • Website content

is the property of Kopikoa Coffee Co. and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

  • Use this website for unlawful purposes
  • Attempt to interfere with website security
  • Upload malicious software or code
  • Copy or exploit our content without permission
  • Attempt unauthorized access to our systems

9. Limitation of Liability

To the fullest extent permitted by law, Kopikoa Coffee Co. shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Product Information

Coffee is a natural agricultural product. Flavor profiles, aromas, and appearance may vary slightly from batch to batch.

These natural variations are not considered defects.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

We respect your privacy and only collect information necessary to process orders and improve your shopping experience.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of any revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State in which Kopikoa Coffee Co. operates, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.